Thurso Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity to confirm you meet our rental criteria. We facilitate the process for collecting and returning vehicles, along with managing payments, deposits, and any associated charges. Your experience is our priority as we ensure everything runs smoothly.
• Customer Interaction for Service Fulfillment and Engagement:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer support. Informing you of any changes to our services or policies.
• Marketing Permissions and Interests:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Client Satisfaction:
  • We assess website interactions to refine user experience and functionality. Research is conducted to improve our vehicle fleet and services.
• Legal Compliance Requirements in Thurso:
  • Adhering to local laws and tax obligations. Protecting against fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our policies.

Data Sharing Practices

Sharing Your Information With Others

• Local Service Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are committed to safeguarding your data.

Your personal information is not sold to third parties.

Data Protection Measures

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption, implementing access controls, utilizing secure servers, and conducting regular security assessments. Despite these efforts, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policies

We keep your personal information only for as long as needed to achieve the reasons it was collected, such as complying with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its use.

6. Your Rights in Thurso

Your rights under UK data protection law in Thurso

• Access to Your Information: Obtain a copy of your stored personal information.

Contact us to exercise your privacy rights.

Cookies and Tracking Policies

At Car Hire Thurso, we utilize cookies and similar technologies to improve your online experience, assess website traffic, and tailor content to your preferences. You have the option to adjust your cookie settings directly within your browser to manage your preferences.

Policy Changes

This Privacy Policy may be revised periodically to align with changes in our practices or legal obligations. Any updates will be published on this page, along with a new "Last Updated" date. We recommend that you review this policy regularly to stay informed.

Contact Thurso Car Hire

Contact us with inquiries regarding our Privacy Policy and data practices.